Join Our Operations Team at The Compleat Food Group!
We’re excited to offer an incredible opportunity for an Area Manager to join our dedicated and professional Operations team in Middlesbrough!
Who We Are
At The Compleat Food Group, we’re on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.
Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market‑leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.
Working Hours
4 on 4 off, 6am - 6pm
Role Type
Permanent, Full Time Role
Location
Middlesbrough
Salary
Up to £34,000
Your Duties Will Include
* Act as shift safety lead, ensuring compliance with site policies and promoting a zero-accident culture.
* Lead by example in hazard awareness, behavioural safety, and safe working practices and promote environmental responsibility (energy, water, waste).
* Support accident and near‑miss investigations.
* Ensure all products meet food safety, legal, quality and traceability standards.
* Complete GMP and QAS checks with clear corrective actions.
* Maintain and verify HACCP, CCPs and food safety systems.
* Support audits and ensure the area remains audit‑ready.
* Enforce allergen control, labelling, hygiene and traceability standards.
* Promote a “right first time” and ownership culture; coach teams on quality accountability.
* Deliver production plans OTIF with efficient use of labour and resources.
* Oversee line start‑ups, changeovers, clearances and cleaning.
* Monitor performance (OEE, waste, downtime, yield) and take corrective action.
* Ensure standardised processes are consistently followed.
* Escalate issues and support cross‑functional problem solving.
* Ensure accurate production data and validate through process checks.
* Identify performance gaps using root cause analysis (e.g. 5 Whys).
* Coordinate with Planning, Engineering, Technical and Supply Chain.
* Support NPD trials and implementation.
* Lead, coach and manage Line Leaders to meet performance standards.
* Ensure clear accountability for stock control, materials and traceability.
* Set expectations, review performance and drive accountability.
* Maintain engagement through communication and reviews.
* Develop succession plans and manage absence performance.
* Foster an inclusive, collaborative team culture.
* Take accountability for materials, packaging, WIP and finished goods.
* Ensure FIFO, correct storage and segregation standards are followed.
* Prevent use of incorrect, expired or quarantined materials.
* Monitor stock usage, variances and waste.
* Maintain accurate material records and traceability.
* Support stock takes and investigations.
* Ensure effective allergen management and compliance.
* Maintain hygiene and housekeeping to site and BRCGS standards.
* Verify and sustain cleaning effectiveness.
* Manage and elevate contamination or allergen risks.
* Ensure accurate and controlled production and stock documentation.
* Lead audit preparation and completion of actions.
* Drive continuous improvement in safety, efficiency and accuracy.
* Act as a key link between Operations, Production, Warehouse, Technical, Engineering and Planning.
* Escalate stock, material or traceability risks promptly.
* Promote a strong food safety and compliance culture.
About You
* Demonstrated experience in a food manufacturing or FMCG environment
* Proven track record of managing front‑line teams
* Strong understanding of production planning, quality and food safety systems
* Effective communicator with strong problem‑solving skills
* HACCP Level 2 or equivalent
* Experience in CI tools (Lean, 5S, 5 Whys, Redzone etc.)
* Familiarity with audit environments (e.g. BRC, Retailer Standards)
Why Join Us
At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:
* Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work and SMART Pension
* 33 days’ annual leave (including bank holidays) with the option to purchase extra
* Access to enhanced retail discounts online and in‑store
* Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
* Free EV charging points - available at selected sites
* 24/7 access to GroceryAid for free financial, emotional and practical support
* Physical Wellbeing Hub – free on‑demand exercise classes, gym discounts
* Free diet & nutrition advice with access to thousands of healthy recipes
* Online wellbeing support – from mindfulness to lifestyle resources
* Financial wellbeing tools – including mortgage calculators, budgeting tools and financial aid
* Access to a personalised online learning platform (LMS)
* Formal and informal training opportunities tailored to your role
* Performance Development Plans and regular Career Conversations
* Company Mentoring Scheme to add depth and really support your career journey
* Recognition through Club Compleat rewards
Community & Culture
* 2 paid volunteering days per year to give back to causes that matter to you
* Charity initiatives and fundraising events
* Team socials to connect and celebrate together
* Employee networks & support groups – including Women @ Compleat
* New baby gift for new parents
The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.
We are committed to Fairness, Equity, Inclusivity and Respect. As an equal opportunity employer, we ensure all colleagues can thrive by bringing their whole selves to work and provide all the support you need to succeed.
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