We are currently recruiting for an Administration Support professional to join a busy service based client, on a 12-month fixed-term basis. This role offers the opportunity to support both office-based teams and field colleagues, ensuring smooth coordination and excellent customer service delivery.
The Role
You will provide comprehensive administrative support across multiple communication channels, helping to ensure timely job completion and efficient day-to-day operations.
To be considered for the role, you’ll require the following essentials:
Previous experience within an administrative or office-based role
Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment
Confident using Microsoft Office and working with spreadsheets and digital tools
Working with CRM or service systems (e.g., Salesforce or similar)
Excellent communication skills, both written and verbal
Experience supporting field-based teams or working in a customer-focused environment
A collaborative approach and willingness to support colleagues across different teams
Within this position, you’ll also be:
Carrying out a wide range of administrative tasks to support internal teams and Field Service Engineers
Assisting with job coordination and closure to ensure accuracy and efficiency
Communicating with business customers and partners, providing reliable, solution-focused support
Handling customer enquiries professionally, delivering a positive and empathetic experience
Liaising closely with engineers to ensure information is shared effectively and services run smoothly
Supporting the ordering and coordination of consumables and spare parts
Using digital systems and spreadsheets to prepare customer communications and maintain accurate records
Hours and Salary
Monday to Friday rota between 8am and 5pm
£25,250 per annum plus bonus
25 days holiday plus banks
Excellent pension
Development opportunities
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.
See our website for more details and jobs available -
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