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We are actively seeking a Housekeeping Attendant/Room Attendant to help create happiness in amazing places by ensuring our meticulous standards of cleanliness are maintained throughout the property.
Guests tell us they love our four-poster beds, the large bathrooms, walk-in showers, pillow menus, and as a member of our Housekeeping team, your role will be pivotal to the success of their stay.
Role Responsibilities
Lots to do but lots of fun
A Housekeeping Attendant is responsible for a dedicated number of guest bedrooms (approximately 10-11 rooms); ensuring they are cleaned to a 5-star standard and well maintained daily. This includes replenishing guest supplies and amenities as needed, and preparing each room for the next guest. You will also be responsible for the upkeep and presentation of all public areas.
The Ideal Candidate
Are you right for us?
As a Housekeeping Attendant, your role is to deliver a home-away-from-home experience for our guests, providing all the touches and comforts important to them.
* Take ownership of all guest requests to create a happy experience (attention to detail matters!)
* Manage your own time effectively, keeping an eye on the clock (remember, check-in time is 3 o'clock!)
* Knowledge of COSHH guidelines to carry out your role safely (training provided).
* Confident communicator – liaising with various departments and team members is important.
Package Description
And now for the good stuff
We are committed to our people, working hard to ensure you enjoy your job and are well rewarded. Benefits include:
* Competitive salary, benefits, and above the Real Living Wage
* 29 days holiday (increasing with service)
* Discretionary service charge system
* 50% discount on food and beverage across all properties
* Significant discounts on room nights across all properties
* PERKZ discount scheme & online guides on exercise, wellbeing, and finance
* Free meals on duty
* Recognition and rewards scheme
* Access to training and development programs
* Free gym access and dedicated classes where available
* We are B Corp accredited, committed to improving our People, Product, and Planet
* Free downloads of newspapers, magazines, and books
* Cycle to work scheme
About the Company
Are we right for you?
We look for four main qualities in our team members:
* People with character who are comfortable expressing their personality at work
* People who enjoy being around others, smiling, and chatting because they like people
* Extra milers who go beyond the job description
* Individuals who put their heart into their work and genuinely want to help guests
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