Overview
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What you will do
As a Change Risk Manager, you will partner closely with Product and Change teams to provide expert risk insight, guidance, and effective challenge across the change lifecycle. Operating within the centralised Non Financial Risk function, you will support the design, implementation, and embedding of strong risk management practices across the bank’s change portfolio. Your work will help ensure that change initiatives are delivered safely, efficiently, and in alignment with the bank’s risk appetite.
* Embed the Change Risk Policy and Standards across all product‑related change initiatives, ensuring consistent application and alignment with the bank’s risk framework.
* Establish a trusted Product Risk Partnership Model, building strong, collaborative relationships with Product and Change teams to provide early, constructive challenge on emerging change risks.
* Provide expert risk insight into major product change programmes by reviewing and challenging risk assessments, business cases, delivery approaches and proposed controls.
* Support Product related RCSA activities, contributing to the identification and assessment of key risks, control effectiveness, and potential emerging exposures across the change portfolio.
* Produce clear, high‑quality risk reporting, offering meaningful analysis on trends, themes, issues and cumulative product change risk to enable informed decision‑making, visibility of the bank’s control environment and support continuous improvement in non‑financial risk management.
* Participate actively in change governance forums and Product Governance ensuring decisions are risk‑aware, well‑evidenced and aligned to the bank’s risk appetite.
* Build risk capability across Product and Change, coaching teams to strengthen their understanding of risk principles and help embed strong, sustainable risk practices.
* Any other duties as required that reasonably fall within the job.
We are a bank, so risk is a part of everything we do. We value taking responsibility and calling out concerns to protect customers and colleagues.
What you will need
* Experience in Product change, risk management, or operational/NFR roles is preferable.
* Experience operating in a fast-paced environment, using initiative to solve problems and manage competing priorities.
* Understanding of RCSA processes and control assessments.
* Strong analytical skills and the ability to challenge constructively.
* Excellent communication and stakeholder management skills.
* Ability to communicate risk concepts clearly and without jargon, supporting a positive and transparent risk culture.
* A collaborative mindset and willingness to roll up your sleeves and get involved where needed, doing the right thing and improving risk practices.
* Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
Our promise to you
* We will ensure you are well-rewarded with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, pension, healthcare, life assurance, and colleague discounts.
* We will provide training to help you succeed and internal opportunities to progress your career.
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