Overview
Join to apply for the Client Care Coordinator role at MSI Reproductive Choices UK.
Contract and hours
* Contract Type: Permanent
* Hours: between 21 and 37.5 hours per week
* Salary: Starting from £24,523.79 (increasing upon completion of competencies)
What’s in it for you?
* Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
* Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
* Work-Life Balance: An additional day for your Birthday, long service recognition, set schedule and competitive family-friendly benefits
* Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression
Responsibilities
Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre. This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
Qualifications and qualities
* Empathetic individuals with excellent communication skills
* Proactive attitude and a genuine desire to help others
Role details and training
Your journey begins on 13th October 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). You’ll then have the opportunity to transition to hybrid working once competent in your role. Shifts for this role are between 7AM and 8PM, with an alternative Saturday or Sunday shift.
Job information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
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