Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington. Shift Patterns Available - Weekends - 24 hours per week Friday -2pm- 6pm Saturday -6am-10am and 2pm-6pm Sunday -6am-10am and 2pm-6pm Monday -6am-10am Salary- £19,200.00 Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide "First Class - Right First Time Customer Service" Key Accountabilities Carry out tasks largely unsupervised to cost and quality standards. Plan ahead - tasks and resources Liaise with internal/external customers to resolve problems. Collect, analyse, and distribute information/data. Provide professional/specialist advice both internally and externally. Developing relationships with external customers, suppliers. Stay abreast of changes in technology, markets, competition, legislation and apply to the operation. Specify and ensure levels of support service are in place. Prioritise and co-ordinate workloads Specific Qualifications/ Job Training GCSE/NVQ standard. Experience of working at a similar level. Specific Experience Traffic management Problem solving/logical thinking Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines. Specific Skills Computer skills - Excel Good communication skills, interaction at all levels internal and external. Geographical knowledge Team player with a flexible "Can-Do" attitude Attention to Detail Company/Industry Knowledge Distribution/Logistics/Supply Chain Environment