Sales Representative Job Description
Salary: £26,000 to £28,000 per annum
We also offer 23 days of annual leave plus 8 statutory bank holidays and a company bonus scheme.
Location: Northern Diver (International) Ltd, Appley Lane North, Appley Bridge, Wigan, WN6 9AE. (Please note that this role is fully onsite based)
Hours: This role is full- time hours only and onsite. Monday to Friday, 8:30 am to 17:00 pm and 1 in 5 Saturdays 9:00am to 12:30pm (This role will involve occasional business travel)
The position is available for immediate start to the right candidate. So, if you feel this is the right job for you and you are looking to work in a friendly environment, we would like to hear from you.
Company Information:
Northern Diver (International) Ltd is a renowned British company specialising in diving equipment. Based in Appley Bridge, Lancashire, Northern Diver (International) Ltd designs and manufactures a wide range of diving equipment, including wetsuits, drysuits, diving accessories, and technical diving equipment. Founded in 1985, the company has grown to become a prominent name in the diving industry, known for its innovation, quality and comprehensive product range.
FULL TRAINING WILL BE GIVEN on product knowledge.
Why Work for Us?
We have a dynamic, positive, and supportive team that thrives on a can-do attitude. We genuinely care about our employees and recognise that our success is built on the dedication and collaboration of talented individuals. Your well-being is our priority, and we are committed to investing in your personal and professional growth to help you build a fulfilling future with us.
· Monday to Friday, 8:30 am to 17:00 pm and every 1 in 5 Saturdays 9:00am to 12:30pm
· Free onsite parking
· Opportunities for career advancement
· A week off during Christmas
· Annual company bonus scheme
Job Description:
* Serve as point of contact for customer inquiries, delivering prompt and efficient assistance to address questions and resolve issues.
* Provide support to customers through various channels such as face to face, email and telephone.
* Schedule and manage repair bookings, collaborating with engineering and testing departments.
* Use computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data.
* Quickly acquire and apply new skills and knowledge related to our products and services to better assist customers.
* Work independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.
* Confidently and accurately measure customers for drysuits, including handling made-to-measure orders with precision.
Person Specification:
* Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.
* Familiarity with accounting software and computerised order processing is highly desirable such as Sage 200 (Desirable)
* Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.
* Proficiency in Outlook, Microsoft Word, and Excel is essential.
* Strong organisational and multitasking skills to manage multiple responsibilities efficiently.
* Ability to rapidly acquire new skills and knowledge related to products and services.
* Capable of working both independently and as part of a team, contributing to overall company objectives.
* Strong problem-solving skills and meticulous attention to detail.
* Proactive, customer-focused attitude with a commitment to delivering exceptional service.
* Confident and professional telephone manner, ensuring clear and courteous communication.
Inclusivity and Reasonable Adjustments
We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive. If you require any reasonable adjustments during the recruitment process, please let us know. This may include adjustments to the application process, interview arrangements, or any assessments.
To discuss your needs, please contact Lorraine at or alternatively call
All requests will be considered confidentially and on an individual basis.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension
* Free flu jabs
* Free parking
* On-site parking
Work Location: In person
Application deadline: 03/09/2025