HR Advisor
3 month contract. Start date ASAP. Sunderland (Office based) Monday - Friday. Must have valid UK driving licence for travel throughout North East.
Key Responsibilities
* Provide a customer centric People advisory service for an agreed directorate(s) across generalist activities such as resourcing, recruitment and selection, performance management, absences, employee wellbeing, terms and conditions of service, discipline and grievance, organisational change, and learning and development.
* Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes.
* Coach and guide People managers to effectively manage employee relations issues including sickness absence, performance management, discipline and grievance.
* Support the performance management within the directorate, specifically providing 1‑1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees in compliance with relevant policies and best practice.
* Advise line managers on resourcing including structure changes, recruitment and selection processes.
* Provide input to and support the implementation of directorate‑specific projects, change management programmes, and working groups as required.
* Provide timely and accurate input to ad‑hoc managed environment requirements, e.g. management reports (weekly, monthly) and use People metrics to identify people‑related issues for the specific business area to facilitate management of these issues to support continuous improvement.
* Work in close partnership with People Services in accordance with the agreed SLAs to deliver a great customer experience.
* Provide first line of support to People Business Partner.
* Maintain personal and professional development to meet changing demands of the role and to prepare for the next role, participating in appropriate training activities and encouraging others in their development and training.
Skills, Knowledge, Experience & Qualifications
* CIPD qualified
* Full clean driving license
* Significant generalist experience in a large, complex organisation advisory/ business partner role
* Experience implementing change within an organisation
* High level competency with Microsoft IT packages
Desirable
* Degree qualified in a relevant subject e.g. Human Resources / Business.
* Experience of working in a trade union recognised environment
* Experience of providing generalist support in a blue collar industry.
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