Head of Reward
Department: Business Services - Human Resources
Employment Type: Permanent
Location: Manchester
Description
In this pivotal role, you will shape and deliver compensation and benefits strategies across multiple jurisdictions, ensuring accuracy, compliance and engagement at every stage. As a hands‐on leader, you will combine operational excellence with strategic insight, managing complex processes, analysing data and implementing initiatives that make a tangible difference.
Reporting directly to the HR Director, you will play a key role in evolving our global Reward and Benefits offering and influencing how we attract, retain and motivate talent worldwide.
Key Responsibilities
- Hands‐on delivery of reward activities: Personally manage and execute reward processes, including data preparation, analysis, and reporting for annual cycles and ad-hoc projects.
- Act as the go‐to expert for reward queries, providing practical advice and solutions to HR colleagues and managers across the Firm, including international and expatriate considerations.
- Partner closely with HR teams globally, ensuring knowledge transfer and supporting local advisors where applicable.
- Lead and actively run annual reward cycles in the UK and Dublin, including market benchmarking, salary reviews, budgeting, approvals, and preparing communications tailored to local jurisdictions.
- Manage two direct reports with a focus on coaching and supporting their operational delivery, while also rolling up your sleeves to assist with complex tasks and data challenges.
- Maintain and update reward policies and processes, ensuring they reflect best practice and are clearly communicated across the Firm.
- Build and maintain strong relationships with external brokers and consultants, coordinating benefits renewals and resolving issues promptly.
- Review and enhance reward and benefits offerings across regions, leading practical implementation of improvements and global projects.
- Ensure all legislative reward reporting is completed accurately and on time, working closely with HR Data and Systems teams.
- Stay informed on legal and market practices in reward, applying this knowledge to day‐to‐day decisions and advising senior stakeholders.
- Regularly review global reward trends and benefits benchmarks to maintain competitive positioning and support talent attraction and retention.
Firm wide Responsibilities
- Operate with a global mindset, ensuring consistency and alignment across regions.
- Act in the best interests of the Firm internally and externally.
- Manage risk and compliance issues, including data security, in a regulated environment.
- Collaborate to mitigate commercial risk across jurisdictions.
Skills, Knowledge and Expertise
- Proven experience in hands‐on reward and benefits operations, including international exposure (USA, Singapore, Hong Kong, Dublin).
- Ability to manage supplier relationships and resolve operational issues effectively.
- Technical knowledge of pay, benefits, pensions, and international mobility.
- Advanced proficiency in Microsoft Excel and data analysis; comfortable working with large datasets and producing clear reports.
- Excellent communication and stakeholder management skills, with the ability to explain complex reward concepts simply.
- Highly detail‐oriented and confident handling multi‐jurisdictional issues.
Desirable
- Experience delivering strategic reward initiatives while remaining actively involved in operational execution.
- Background in designing and implementing international benefits programs.
- Understanding of global compensation structures
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