Service Administrator
Chadderton - OL9
Permanent Full Time
£24,860 Plus Excellent Package
Our client is a highly reputable and growing facilities management contractor who specialises in all-round facilities maintenance contracts. Due to expansion, they are currently looking to recruit a Service Administrator in Chadderton.
To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales & maximising engineer productivity.
Ensure compliance with associated statutory regulations.
Job Duties
* Assess returned jobs on asolvi and generate revisits as follows
* Request uplifts on return jobs where required
* Raise purchase orders for goods required for jobs (once uplifts agreed for contracts which require additional funding)
* Record pods in pod log
* Raise purchase orders for van stock requirements
* Chase suppliers and update proof of delivery on log and asolvi
* Raise orders for lifters on supplier portal/monitor job for off hire
* Assist with invoice queries
* Check portals are updated by engineers, updating where necessary
* Load certificates to portals where applicable
* Receive incoming alarm activations and react in accordance with NSI Guidelines (False alarm management)
* Work as part of a team to deliver excellent service to the customer
* Raise orders to subcontractors including relevant subcontractor form (MS48/MS 7.4)
* Comply with any other reasonable management instruction or ad hoc duties
* Vet all work parts required by engineers, liaise with engineers when required
* Update asolvi with relevant engineer stock replenishment
* Process incoming quoted works jobs
* SLA report (completed daily)
* Assistance with quotes where required
The Person
* You will have previous experience within a service administration role
* Ideally FM experience
* Strong excel skills
* You will be an excellent communicator
Package
* Salary £24,860
* Permanent Full Time
* Office based
* Monday - Friday
* 33 Days annual leave including bank holidays
* Pension
* Healthcare
* Genuine Progression
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