Some pupils need a little extra care to feel settled in school, and you could be the person who makes their day feel manageable. A specialist school in Gateshead is looking for a Pastoral Support Assistant who can bring calm energy, thoughtful support and consistent guidance to pupils with additional needs. This role suits someone who listens first, reacts gently and knows that progress often starts with trust, not textbooks. What you'll be doing Supporting pupils with social, emotional and wellbeing needs throughout the school day Offering a safe space and steady reassurance when emotions feel big Helping pupils with routines, problem-solving and transitions Working closely with teachers, pastoral leads and therapists to deliver joined-up support Encouraging positive behaviour, confidence and emotional resilience Keeping simple, sensitive notes to help the pastoral team stay informed What we’re looking for Experience supporting young people with SEMH or SEND Someone who stays calm and grounded even on busy days A natural relationship-builder who pupils feel comfortable around A team player who brings warmth, reliability and a proactive mindset A genuine desire to help pupils feel valued, understood and supported Why join Protocol Education? Weekly PAYE pay, with no umbrella deductions Free access to our online CPD Academy, including wellbeing, SEMH and behaviour modules A dedicated local consultant who listens and champions your strengths Opportunities across SEND, pastoral roles and alternative provisions A smooth registration process with ongoing support Referral rewards when you recommend brilliant people If you’re ready to make a real difference in a school that prioritises pupil wellbeing, we’d love to hear from you. All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.