*Vehicle Technician/ Mechanic*
_*Brand : *__MG_
_*Salary - *__Negotiable on experience_
_*Location - *__EMG Ipswich_
_*Grainger Motor Group*_ _has officially been certified as a __*Great Place to Work*_ _for 2025._
*The Role*
We are seeking a qualified *Vehicle Technician* to join our team in Ipswich, and assist in providing a high quality and efficient vehicle service offering for our customers.
*Required Skills and Experience*
You will be a *Level 3 qualified vehicle technician*.
You will hold a *full UK driving license* and ideally have manufacturer experience.
In addition to your prior experience, you will be able to demonstrate the following skills:
* Excellent problem solving skills and strong attention to detail
* A strong customer service focus with the ability to communicate technical information to a non-technical audience
* Outstanding organisation and time management skills with the ability to work to deadlines
*What We Offer*
* Competitive salary with commission (depending on skills & experience)
* Career development opportunities and manufacturer training (including EV/Hybrid)
* Health & Well-Being Service
* Staff discount across EMG Motor Group
* Staff events and recognition programmes
* Full-time permanent contract with structured shifts
* Day shifts
* Overtime opportunities
* Paid holidays
*Responsibilities*
* Complete scheduled *vehicle servicing* in line with manufacturer guidelines
* Undertake *diagnostic activities *to identify causes and solutions for customer vehicle issues
* Conduct *electronic visual health checks (EVHC) *on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
* Liaise directly with customers and service advisors, providing outstanding *customer service*
* Ensure *vehicle servicing* activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
* Participate in on-going *training and development* to ensure product and service knowledge is up to date
* Contribute to local and companywide process improvements and innovations
* *Mentor and provide guidance to apprentice technicians*, where applicable
If you are interested, please *apply now,* we look forward to receiving your CV.
Job Types: Full-time, Permanent
Pay: £31,000.00-£37,000.00 per year
Benefits:
* Employee discount
* Free parking
* On-site parking
Work Location: In person
Reference ID: ipsTECH