CUSTOMER CONTACT SALES ADVISOR LEICESTER/HYBRID £25,500.00-26,000.00 Basic Salary Commission (achievable £38,000.00 OTE in Year One) THE JOB Are you ready to join a company that values you?! Are you ready to join the UK's leading property services group?! Are you ready to join a company that can offer progression and a new career?! Come and join us as a Sales Advisor! This Customer Contact Sales Advisor role (known internally as a Move Specialist), operates within the Direct to Consumer Conveyancing Sales team and is responsible for professionally conversing with clients looking to buy conveyancing services via our Web Chat channel, telephone, and email channels. The position offers a very achievable commission plan paying circa £35,000.00-£38,000.00 in year one with Hybrid Working (3 days WFH) options once fully trained. WHAT YOU’LL BE DOING AS A SALES ADVISOR Outbound calling prospective clients to discuss their conveyancing quote using warm leads Answering inbound calls Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote Responding to email queries Maximising conversion from lead to sale to achieve growth/sales targets Cross selling additional move related services REQUIREMENTS Previous experience in a Sales or busy Customer Contact Centre setting is essential Strong communication skills Good time management skills and ability to work to deadlines Ability to multi-task Approachable, professional and a team player Show willingness to learn Flexible and readily adaptable to changing requirements Benefits of Working at Simplify Competitive Salary Uncapped, Achievable Bonus A hybrid option with 3 days working from home after training, and 2 days in our modern, accessible office, with free parking 25 Days Holiday (plus 8 Public Holidays) Option to Buy/Sell Holiday Pension Scheme & Life Assurance Enhanced Maternity, Paternity & Adoption Pay Employee Assistance Programme Free Conveyancing Services ️ Retail Discounts, plus much more! Our Commitment to Diversity At Simplify, we believe that diverse teams drive innovation and success. We're committed to building an inclusive environment where everyone feels respected and valued. We welcome applications from all backgrounds and experiences.