Customer Service Assistant - Casual - Marina Centre
Join to apply for the Customer Service Assistant - Casual - Marina Centre role at Freedom Leisure
Customer Service Assistant - Casual - Marina Centre
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Assistant - Casual - Marina Centre role at Freedom Leisure
If you’re passionate about food, enjoy providing outstanding service, and want to work in a role that truly benefits your local community — then Freedom Leisure is the place for you!
We are a not-for-profit leisure trust with a strong purpose: to support and inspire local communities to live healthier, more active lives. Whether it’s a morning coffee, a nutritious snack, or a hot meal after a workout, our catering team plays a vital part in creating a welcoming and enjoyable experience for everyone who walks through our doors.
The Marina Centre is a vibrant facility offering everything from a leisure pool with slides and splash zone, to a state-of-the-art gym, sports hall, and beachside café. Our café is a key community hub — a space to refuel, relax, and connect — and we’re looking for a Catering Assistant to help us keep it running smoothly.
About The Role
As a Catering Assistant, you will be a vital part of our front-of-house and kitchen team. Your responsibilities will include:
* Barista service – preparing high-quality hot and cold drinks to order
* Cooking and food prep – assisting with the preparation of fresh food and light meals
* Customer service – greeting and serving customers in a friendly, efficient manner
* Till operation – handling transactions, taking orders, and promoting offers
* Cleaning and hygiene – ensuring all kitchen, café and vending areas are clean, safe and hygienic
* Opening and closing – helping to set up and close down café operations, including stock checks and equipment cleaning
* Vending and pot wash – maintaining vending machines, dishwashing and ensuring all crockery and utensils are cleaned and stored correctly
About You:
We’re looking for someone who is enthusiastic, reliable, and takes pride in their work. Ideally, you will have:
* Previous experience in a café, kitchen or catering environment
* Good customer service and communication skills
* Basic food hygiene knowledge (although full training is provided)
* Willingness to learn and work flexibly as part of a team
Hours: Casual hours, as and when required.
We may close applications early if a high volume of suitable applicants is received, so please apply as soon as possible if you're interested.
Requirements
* To serve the leisure centre’s customers using exceptional customer service skills
* Promote and sell the different products that Freedom Leisure offer
* Experience of serving customers in a face to face environment
* Ability to prioritise
* Team orientated approach
* To be friendly, helpful and polite
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
* Flexible working hours
* Training and development provided
* Paid annual leave
* Fun and busy environment
* Discounted Staff Membership
* Potential permanent work opportunities
* Opportunities to build an exciting career
* Rewarding role supporting health & fitness in the community
Closing date: 27th June 2025
Salary: up to £12.21 per hour
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Wellness and Fitness Services
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