Credit Control Assistant Job Title: Credit Control Assistant Location: Holborn, London (hybrid working Tuesdays and Wednesdays in office) Pay: £14.50 - £15.00 per hour Contract Details: Temporary, 2-3 months minimum (no end date) Working Schedule: Monday-Friday 9am-5:30pm Are you ready to dive into the world of finance and make a real impact? We're on the lookout for a cheerful and motivated Credit Control Assistant to join our clients dynamic team! Responsibilities: As a Credit Control Assistant, you will play a crucial role in supporting the Senior Credit Controller. Your key responsibilities will include: Update internal systems with detailed notes and ensure all client interactions are accurately recorded. Conduct first-stage calls and send follow-up emails to clients using pre-approved templates. Monitor customer accounts to identify overdue payments or patterns of concern, escalating issues to the Senior Credit Controller when necessary. Contact clients via phone, email, or written correspondence to recover outstanding debts in line with company procedures. Maintain accurate records of all credit control and debt recovery activities. Use Excel and Qube to manage data, track payments, and ensure account information remains up to date. What We're Looking For: To thrive in this role, you should have: Previous experience in a credit control Strong administrative skills to support the Senior Credit Controller Proficiency in Qube and Excel - essential for reporting! Excellent communication skills to liaise effectively with clients A proactive approach and the ability to work well under pressure Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website