IT Systems & Data Analyst - Cardiff Cardiff - Hybrid 6-Month Contract (potential to extend) £300-500/day DOE (Outside IR35)
Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems & Data Analyst to join their team for a 6‑month contract, with potential to extend.
In this role, you'll be the person colleagues turn to for practical, solutions‑focused IT support, while also helping shape the organisation's longer‑term technology and data foundations.
The environment is collaborative, fast‑moving and low‑bureaucracy – ideal for someone who enjoys variety, autonomy and making a visible impact.
What You'll Be Doing:
Hands‑On IT & User Support
* Provide first‑ and second‑line support across laptops, devices and workplace technology
* Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking
* Support onboarding and off‑boarding, including device setup and user provisioning
* Act as a visible, approachable on‑site IT presence during a period of organisational growth
* Help establish effective collaboration, document management and information‑sharing practices
IT Oversight & Supplier Management
* Act as the internal technology lead and intelligent customer for the MSP
* Work with an external MSP on licensing, configuration and security controls
* Manage escalations and ensure issues are resolved effectively
* Monitor service quality, incident management and supplier performance
* Identify risks, gaps and improvement opportunities
* Provide clear updates and reporting to senior stakeholders
* Support IT governance and cyber security oversight within a regulated environment
* Assist with documentation of controls, processes and supplier assurance activities
Data & Information Management
* Support data consolidation from multiple external sources
* Assist with data structuring, organisation and readiness activities
* Help lay the groundwork for future enterprise‑level data capabilities
What We're Looking For
Essential Experience
* Strong background in desktop and end‑user IT support
* Hands‑on experience supporting: Windows laptops and environments, M365, user access and security controls
* Experience working with managed service providers and confidence dealing with external suppliers
* Exposure to data migration, consolidation or data‑related projects
* Confident operating in a growing, evolving organisation
* Comfortable supporting both technical and non‑technical users
Desirable
* Experience within regulated professional service environments
* Practical data skills (SQL, reporting, data manipulation)
This is a 6‑month contract (with potential to extend) paying £350-500/day (outside IR35) depending on experience.
If you are an experienced IT generalist, workplace technology lead, or hands‑on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, send your CV to faye.com.
Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis.
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