Referrals & Assessment Manager | Adult Social Care (Complex Care) Midlands based (with occasional travel to London) | Full-Time, Permanent | £55,000 - £60,000 per annum We are working with a growing specialist adult care provider to appoint a Referrals & Assessments Manager into a pivotal commercial and operational role. This position sits at the heart of the organisation’s growth strategy and plays a critical role in ensuring people are placed into the right services, at the right time, with a strong focus on quality, outcomes and occupancy. You will lead referral activity across multiple local authority areas, working closely with commissioners, operational leaders and service managers to deliver effective placements and sustainable growth. Key Responsibilities Own and manage the full referral lifecycle from enquiry to placement Serve as the key contact for social workers and commissioning managers Conduct and lead referral assessments for new placements Negotiate placements and contractual terms with local authorities Build and maintain strong commissioner relationships across the Midlands Work collaboratively with operational teams to maximise occupancy Track referral performance, conversion rates and trends using CRM systems Support referrals into new or developing services About You Significant experience in a Referrals / Placements / Transitions role within adult social care Strong understanding of commissioning frameworks and local authority processes Confident in assessing referrals for suitability and risk Experience within autism, learning disability or complex needs services Commercially astute, relationship-driven and operationally grounded Why Join Influential role with visibility across operations and commissioning Opportunity to shape referral strategy and long-term growth Values-led organisation with a strong commitment to quality and outcomes Travel Requirements Due to the nature of the role and organisation, the successful candidate will need to be able to travel on a regular basis across the midlands region. Additionally, due to the location of the services, you will need to hold a valid driving licence and have access to you own vehicle. About Tide Tide Partnership is acting as a Recruitment Consultancy for this vacancy. Tide Partnership Ltd is registered in England & Wales (12788363) and is an Equal Opportunities Employer. Please refer to our for details on how we process your data. Referrals Manager, Transitions Manager, Placements Manager, Adult Social Care, Learning Disabilities, Autism, Complex Needs, Local Authority Referrals, Commissioner Engagement, Referral Assessments, Midlands, Hybrid