Direct a small team of managers to deliver the online delivery operation of the supermarket, taking accountability for every delivery going out on time, every time, ensuring customers receive exactly what they need, when they expect it.
The department is fast-paced with many KPIs; you'll spend time reviewing data and ensuring compliance with processes and procedures.
Plan for upcoming key trading activities and events by working closely with the store leadership team.
Take full accountability for the store overnight, role modeling and coaching for high standards and efficiency.
Manage people, including pay, scheduling, training, communication, and employee relations such as performance management, absence, and disciplinaries.
Our online teams work early mornings, typically from 04:00 to 08:00, to pick items for deliveries.
What makes a great Lead Online Manager:
* A passionate leader who is ambitious for customers and colleagues, growing their team to do the same.
* Experience managing managers in a fast-paced, performance-focused environment.
* Comfortable managing alone in the absence of senior management.
* Driven to deliver high performance with a focus on efficiency and engagement.
* Confident in using data and interpreting KPIs to improve performance.
* Values inclusivity, building an inclusive team and environment.
* Capable of managing disciplinaries and performance issues, including dismissals.
Benefits include:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury's and at Argos on pay days.
* Annual performance-based bonus scheme.
* Free food and hot drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% contribution matching.
* Sainsbury's share scheme at discounted rates.
* Wellbeing support including counselling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Special offers on gym memberships, holidays, and retail vouchers.
Our commitment to inclusion:
We are dedicated to being a truly inclusive retailer, supporting colleagues through resources, mentorship, training, and career progression. We celebrate diversity and provide adjustments during the application process. For more information, please visit our inclusivity page.
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