Dual Site Store Manager – Luxury Fashion | Harrods (Menswear & Womenswear)
Salary: £85,000 depending on experience.
As Store Manager, you will lead a dual-site menswear and womenswear boutique, ensuring maximum profitability, operational excellence, and an elevated client experience. You will inspire and coach your team of 9, champion clienteling, and drive sustainable relationships with VIP clientele.
Key Responsibilities:
* Lead, motivate, and develop your team to deliver exceptional service and achieve ambitious sales targets.
* Recruit, train, and retain talent while implementing succession plans and individual development strategies.
* Maximise business performance across all product categories, leveraging clienteling, CRM, events, and visual merchandising.
* Build and maintain a loyal clientele, ensuring personalised experiences and achieving client retention objectives.
* Manage operational standards, P&L, stock control, loss prevention, and health & safety compliance.
* Represent the store locally, understanding market trends and collaborating with neighbouring stores to optimise performance.
Profile:
* Extensive boutique management experience in luxury fashion in Harrods, with a proven track record in menswear and womenswear.
* Strong commercial acumen and leadership skills, with experience managing VIP clients and hosting client events.
* Excellent communication, relationship-building skills, and a polished, service-driven approach.
* Knowledge of fashion trends and RTW product divisions; interest in culture and art.
* Fluency in a second language and a Master’s degree desirable.
Due to a high response, we can only contact shortlisted candidates that fit the criteria above.
360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.
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