Castore Towcester, England, United Kingdom
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Join to apply for the Sales Associate role at Castore.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear for athletes who demand the very best. Designed with a passion for innovation to optimise athletic performance in all conditions. The founders’ vision is to build Castore into a brand respected globally for engineering the highest quality sportswear, with a focus on innovation and performance enhancement. Castore aims to be the premium alternative in the sportswear market for discerning athletes.
The Role
A Sales Associate is a key role within our stores. You will be part of a hardworking team, working closely with premium product, customers and achieving daily targets. You will help customers step into the store and understand the Castore experience by informing them about our products and driving service and selling within our stores. We are recruiting for zero-hour contract Sales Associates.
Responsibilities
* Greeting and serving customers as they enter the store.
* Acting as an ambassador for the Castore brand.
* Always provide excellent customer service.
* Advising and assisting customers.
* Handling complaints or forwarding serious issues to the manager on duty.
* Conducting customer transactions.
* Replenishing stock on the shelves.
* Assisting with store deliveries.
* Replenishment of the store.
* Monitor and report on KPIs regularly (e.g., in-store orders, e-receipts).
* Identify opportunities for upselling products and add-on sales.
Skills & Qualities
* The ability to thrive in a sales-targeted environment.
* The capacity to work alone or as part of a team.
* Outstanding written and oral communication skills.
* A desire to use your initiative to solve problems.
* A friendly, positive attitude.
What We Offer
* Competitive salary
* A chance to build a career with a fast-paced, high-growth brand
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Sporting Goods Manufacturing
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