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Product experience manager

Wolverhampton (West Midlands)
Permanent
Quanex
Experience manager
Posted: 16h ago
Offer description

How the role will make an impact:

A forward-thinking and digitally skilled professional to join our Product Management team as a Hardware Product Experience Manager. This role is key in shaping the digital experience around our hardware product range, with a focus on competitive benchmarking, product configurators and digital tools that enhance product selection and customer engagement.


Main Tasks & Responsibilities:

* Lead competitive benchmarking initiatives to assess product positioning and identify innovation opportunities.
* Manage and evolve product configurators and digital selection tools to support both internal stakeholders and external customers.
* Collaborate with R&D, Marketing, Sales and IT to define and implement improvements to digital tools and services.
* Support product launches by developing configuration logic, digital assets and user documentation in collaboration with marketing communication and after sales.


Key Skills:

* Bachelor's degree in Engineering, Industrial Design, Business, or a related field.
* Proven experience in product management, technical marketing, or digital tool development for industrial or hardware products.
* Strong analytical skills and experience with competitive benchmarking.
* Familiarity with product configurators, CAD/PLM systems, or similar digital platforms.



Benefits:

* Competitive Salary
* 25 days holiday plus bank holidays
* Holiday purchase scheme
* Pension match up to 7%
* 4 x Salary Life Assurance
* Enhanced Maternity, Paternity, Adoption and Shared Parental Leave
* Employee Assistance Programme
* Cycle to Work Scheme
* Free Eye Tests
* Subsidised Canteen
* Volunteering and Team Building Days


About Us:

We are not just another manufacturing company; we are part of something bigger!

We are Quanex, a global, publicly traded manufacturing company serving OEMs in the fenestration, hardware, cabinetry, solar, refrigeration, security, and outdoor products markets.

Our mission is to positively impact our customers, employees and shareholders and put them at the centre of everything we do, through innovation technology and best-in-class customer service.

Health & Safety Responsibilities:

At Quanex, the health and safety of our employees are our top priorities. We are committed to providing a safe and supportive working environment by adhering to the highest safety standards and regulations. Through comprehensive training, regular safety checks, and open communication, we ensure that every team member feels confident and protected while performing their duties. We continuously strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation.

Join us and be part of a team where your safety is as important as your success.

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