IT Applications Analyst (Hybrid, Gloucester)
Salary: GBP31k – GBP35k plus excellent benefits package.
A leading organisation is seeking an experienced IT Applications Analyst to join their established team, working on a suite of company‑wide applications. You will be dealing with internal teams and various stakeholders as well as internal users and third‑party providers. You will help with the BAU support of the applications, updates, integrations, and cloud migrations, and you will bring excellent communication and customer‑service skills along with a solid background in supporting applications.
Benefits
* 24 days + bank holiday (increases with length of service)
* Enhanced maternity leave
* Local government pension scheme
* Purchase up to 10 days holiday
* Employee wellbeing
* Cycle to Work scheme
* Discounted gum
* Blue light discount
Responsibilities
* Managing a portfolio of applications across the business.
* Keeping in line with the company’s information security policy and cyber essentials requirements.
* Being proactive in both BAU and project activities to ensure system performance meets business standards.
* Developing and improving documentation for the IT Service Desk, Applications Team, and application owners.
* Working with senior team members to ensure correct responses to application support requests.
* Liaising with systems‑development staff or software suppliers on system enhancements to resolve known problems.
Qualifications
* Strong customer‑service skills and excellent written and verbal communication.
* Experience within application support or an equivalent technical role.
* Strong problem‑solving skills and a demonstrable ability to resolve complex issues.
* Excellent documentation skills.
* Resided in the UK for the last 5 years (minimum).
* Full rights to live and work in the UK.
If you are interested in this role, please click apply.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.
Please note, as we receive a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
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