An opportunity has arisen for a lead Support worker to work within our Sanctuary crisis intervention and prevention service, based in Fore Street in Enfield. We act as a short-term A&E and Emergency services alternative, providing support to individuals in the Enfield Borough aged 18. This role is to provide leadership and support to the Sanctuary team on shift. The role will: Lead shifts during the week, providing support to team members via case management support, escalation, Health and Safety guidance Support the Sanctuary Manager to embed processes within the service, and ensure that these are carried out Work alongside the Manager and team to ensure that the service is operating to high quality standard. Provide support in times of emotional distress for clients. The support worker will provide a calm, supportive presence. The role will support clients through co-producing support plans with practical and therapeutic support offerings, as well as contributing to the development of a warm welcoming environment and ‘safe space’ to be. This position would suit someone with a minimum of 2 years experience of working with people with mild, moderate and severe mental health issues. Please see attached job description for further information on this position. The Sanctuary Service runs Monday - Friday, 5pm-10pm and at weekdays, 12-5pm. We would require the successful applicant to be able to work 4 shifts (21 hours per week) covering these days/times. Our Enfield office is based at 275 Fore Street Enfield N9 0PD, where this post will be based.