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Data analyst

London
ISS Tech Team
Data analyst
Posted: 27 May
Offer description

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: UK, Poland

Language: English

Application deadline: 21/02/2026


Main Purpose Of The Position/Key Expectations

We are currently looking for a GKA Analytics Partner to join our Advanced Analytics, Data & AI (ADA) Team. You will act as the ‘vital link and business enabler’ between BI & AI capabilities /solution and its business objectives delivering concrete value to the business. You will play a pivotal role in instilling the right data culture in our global key accounts and driving the account objectives within the analytics area.


What You’ll Do

* Develop Analytics & Data programs – to ensure all stakeholders can effectively interpret and utilize Data for decision-making and performance improvement.
* Lead benchmarking projects to generate actionable insights from Data by collaborating closely with the business.
* Ensure Data quality and accuracy to support robust benchmarking, KPI assessment, and quarterly management fee at risk reporting.
* Own account Master Data.
* Develop account Analytics & Data Roadmap.
* Develop Data Literacy on the account, at all levels of the organisation.
* Develop account Systems Roadmap.
* Maintain consistent business systems usage and expand adoption in line with the account value proposition.
* Ensure global alignment and governance in the use of business systems and analytics.
* Translate the digital technology vision and roadmap into actionable plans in collaboration with client and ISS leadership.
* Able to manage projects end to end.


Who You’ll Work With

* Global BI Analysts from across accounts and the wider ADA team.
* System owners
* Global Account Directors
* Operational Performance Lead
* Service Leads
* Country Leads
* Site Leads
* Customers (Client facing role)


Key Qualifications

* 3-5 years of proven experience in Business Intelligence reporting / Data Analysis required.
* Experience using Tableau and similar analytics tools such as PowerBI desired.
* Strong analytical and problem‑solving skills.
* Experience collaborating with Global Clients / International Stakeholders.
* Must be able to communicate fluently in English.
* Bachelor’s Degree in Business with Data Analytics/Math/Engineering or another similar field is preferable but not a must.
* Experience in the Facility Management industry is preferable.


Personal Skills You Excel

* Ability to translate business requirements into effective technology and Data solutions.
* Customer‑focused, understanding of site operations and client needs.
* Proactive and solutions‑oriented, with a focus on continuous improvement.
* Collaborative and inclusive, working effectively with diverse teams across countries and functions.
* Strong stakeholder management and advisory skills; able to operate at all levels.
* Strategic and visionary mindset, able to see the big picture.
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