Job Overview:
We are seeking a friendly and customer-oriented Front End Associate to join our team. As a Front End Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
* Greet customers as they enter the establishment and provide them with a warm welcome
* Assist customers with their inquiries, provide product information, and offer recommendations
* Operate the cash register and handle cash transactions accurately
* Process returns and exchanges in accordance with company policies
* Collaborate with other team members to ensure efficient store operations
* Follow food safety protocols and maintain cleanliness standards in accordance with health regulations
Requirements:
* Previous experience in catering, food preparation, hospitality, bartending, or related fields is preferred
* Excellent customer service skills with the ability to handle difficult situations professionally
* Strong communication skills, both verbal and written
* Ability to work well in a team environment as well as independently
* Basic math skills for cash handling and transactions
* Knowledge of food safety regulations is a plus
* Must be reliable, punctual, and have a strong work ethic
We offer competitive pay rates and opportunities for growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements. The company reserves the right to modify the duties or qualifications at any time based on business needs.
Job Types: Part-time, Permanent
Pay: £9.76-£12.50 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
Experience:
* Hospitality: 3 years (preferred)
* Customer service: 3 years (preferred)
* Bartending: 1 year (preferred)
* Catering: 3 years (preferred)
Work Location: In person