Fire & Security Engineer Join a Team Thats Growing, Investing, and Going Places About Universal Fire & Security Universal Fire & Security is one of the South Wests leading life safety and security specialists, trusted by organisations across Devon and Cornwall. Were proud to be part of the Ranger Fire & Security Group, one of the UKs fastest-growing fire and security networks. That means you get the best of both worlds: the supportive feel of a local business with the resources, stability, and career opportunities of a national group. If youre an engineer who wants to feel valued, supported, and excited about your future, this is the place to be. Why This Role Is a Fantastic Opportunity You wont just be completing jobs youll be building relationships, developing your skills, and playing a key role in a company that genuinely invests in its people. Youll work with a wide range of systems, enjoy real autonomy, and be part of a friendly, professional team that takes pride in doing things properly. This is a role where you can grow, innovate, and make a real impact. What Youll Be Doing Installation & Servicing Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage. Diagnose and repair faults across all systems with confidence and professionalism. Customer Excellence Keep clients informed throughout each job, ensuring they feel supported and reassured. Provide clear explanations of work completed no jargon, no confusion. Identify opportunities for system upgrades or additions and prepare quotations. Teamwork & Communication Work closely with the office team to coordinate daily activities. Maintain open communication with your Engineer Supervisor. Attend engineer meetings and deliver Toolbox Talks when required. Professional Standards Maintain a clean, organised, and fully stocked company vehicle. Complete weekly van checks and submit timesheets on time. Keep work areas tidy and safe at all times. Wear all required PPE, including Tetra equipment. Development & Responsibility Take ownership of your training and development well support you every step of the way. Work safely and responsibly, protecting yourself, your colleagues, and the public. Close down jobs promptly and accurately after each call. Participate in the out-of-hours callout rota when required. What Youll Bring Qualifications & Training (Essential) BAFE SP101/ST104 BAFE SP203-1 City & Guilds Fire & Security Tetra Ladder Training PASMA/IPAF (as required) CSCS Card Fieldmotion Mobile Engineering Platform experience DBS (CRB) clearance & BS7858 Security Clearance Full UK Driving Licence Awareness of SSAIB requirements BSEN 7010 knowledge Skills & Experience Excellent communication skills written, verbal, and customer-facing. Strong time management with the ability to prioritise and multitask. High attention to detail and deadlines. Confident technical capability and willingness to learn new systems. Understanding of both B2B and B2C environments. Personal Qualities Confident decision-maker with strong interpersonal skills. Creative, adaptable, and aligned with our company values. Self-motivated and able to work independently or as part of a team. What Youll Get in Return Competitive salary £30,300£38,000 depending on skills and experience. (overtime available). Company van (air-conditioned), smartphone, and specialist tools. Travel allowance and enhanced overtime rates Free, secure onsite parking. Private health insurance. Life insurance. Employee Assistance Programme supporting your wellbeing, security, and peace of mind. Clear development and progression opportunities within a fast-growing national group. A supportive team that genuinely values your contribution.