Job Description
Introduction to Croydon Refugee Day Centre
The Croydon Refugee Day Centre (CRDC) is a small, primarily volunteer-led organisation, with a 4-person staff team and 70 dedicated volunteers.
Our mission is to work together with asylum seekers, refugees and other stakeholders to create a welcoming, responsive & sustainable community at Croydon Refugee Day Centre, where people seeking sanctuary are respected as equals, can regain some control of their lives and build towards a future in the UK.Bottom of Form Last year, we supported over 1600 people.
Over the past few years, the number of asylum seekers and refugees in Croydon has increased dramatically, and CRDC is increasing its services and staffing to meet the new level of need.
Job Role
Title: Administrator
Contract: One year fixed -term contract (role may be extended dependent on funding)
Salary: £29,680 FTE (pro rata to 3 days/22.5 hours per week - £17,808 absolute salary)
Reporting to: Operational and Volunteer Coordinator
Place of Work: Croydon Refugee Day Centre, West Croydon Baptist Church, Whitehorse Road, Croydon, CR0 2JH, with some home-working. Pattern & place of work to be agreed with Line Manager.
Days of Work: 22.5 hours worked Monday to Friday (core hours include Mondays 9am-2.30pm; Thursdays 9am- 12.30pm; the rest of the working hours pattern will be agreed with the Line Manager).
Purpose: To provide high quality administrative support to the Croydon Refugee Day Centre.
Job Description
As Administrator for the Croydon Refugee Day Centre, you will be a crucial part of our small staff team, working across, maintaining and developing all our administrative systems. Your core responsibilities will be as follows:
* To manage the central administrative systems, processes and procedures of CRDC across different platforms, including Google Drive and Microsoft Teams, plus subscriptions to other services (e.g. web hosting)
* To manage our CRM Access Database of community members, including weekly data entry and management of accompanying paper records; plus annual updates and assisting with extraction of statistics for grant reports and trustee meetings.
* To manage administrative tasks and improve and develop administrative systems associated with our 70-strong volunteer team, including initial recruitment and onboarding of volunteers, DBS checks and references, weekly rotas etc.
* To develop and manage a database of (potential) in kind and financial donors and/or newsletter subscribers and to communicate externally with community donors, including writing thank you letters.
* To ensure that record keeping across the organisation is performed in line with our GDPR and confidentiality responsibilities.
* To support the Coordinators and Manager in managing Hardship Funds, including regular purchasing of necessary hardship supplies, such as toiletries, underwear etc.
* To manage purchasing of office and other supplies and equipment as necessary.
* To manage day-to-day administrative tasks, including but not limited to: monitoring and replying to external email queries; preparation of documents and letters for other staff members; weekly updates of website and facebook page.
* To assist Manager wih financial systems and bookkeeping, including working with Xero.
* To assist Manager with preparation of documents for trustee meetings, prepare draft minutes and act as Secretary at meetings.
* To oversee and train volunteers involved in administrative tasks.
How to apply:
Click the CharityJob Apply button below.
You’ll be asked to submit a CV and 2-page covering letter detailing how you meet the person specification in the attachment.
Closing Date: 8th June 2025