This IT Support Technicianrole is offered by a leading organisation in the technology services sector and is designed for graduates or early-career professionals looking to begin a career in IT support and systems administration. As an IT Support Technician, you will join a dedicated team providing technical assistance to users, ensuring the smooth operation of hardware, software, and network systems. This opportunity is ideal for individuals who are passionate about technology and want to take their first step into an IT career. Key Responsibilities: Provide first-line technical support to users via phone, email, and in person. Troubleshoot and resolve hardware, software, and network issues. Assist in installing, configuring, and maintaining IT systems and equipment. Escalate complex issues to senior IT staff when required. Maintain accurate records of support requests and solutions. Requirements: Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Strong interest in IT systems, networks, and troubleshooting. Excellent problem-solving and communication skills. Ability to prioritise tasks and work well under pressure. Knowledge of operating systems (Windows, macOS, or Linux) and Microsoft Office applications is a plus. What We Offer: Comprehensive training and ongoing professional development. A supportive and collaborative work environment. Competitive salary with benefits and opportunities for career progression. Hands-on experience with a wide range of IT systems and technologies.