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Mission Statement:
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Department: Mental Health Community
Reports To: ATARP Clinical Manager
Mission Statement:
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Job Summary:
The ATARP program serves adults with co-occurring mental health and addictions disorders using a "housing first" approach. The Outreach Worker will be responsible for direct service, case management and required paperwork for program participants.
This is a non-exempt position.
Supervisory Responsibilities:
None
Essential Functions of Position:
* Develop meaningful, professional relationships with assigned caseload using recovery principles, trauma informed practice and Motivational Interviewing techniques.
* Provide direct support, care coordination, and case management for assigned individuals including assistance with housing, relapse prevention plans, activities that promote recovery, appointments, and other community living supports.
* Assist individuals in apartment set-up and maintenance, including shopping and assistance on move in day.
* Provide on-going support for housed individuals to retain tenancy in good standing and integrate positively into the community.
* Complete documentation pertaining to the electronic health record, including housing applications, service notes, outcome measures, and other documentation assigned in a timely manner.
* Provide crisis assessment, prevention, and needed intervention when appropriate.
* Provide advocacy and maintain effective communications with liaison services with the appropriate agencies and resources regarding appointments, recommended treatment, engagement, housing, substance use, etc.
* Maintain healthy landlord relationships, assist individuals report maintenance issues, and work with landlords to resolve DMH Licensing Deficiencies.
* Complete other duties and projects as assigned by the supervisor.
Qualifications:
* BA preferred (degree requirement can be waived with an additional year of experience).
* Two years direct care experience providing services to adults with co-occurring mental health and/or substance abuse concerns
* Valid driver's license, use of personal vehicle required for job tasks (with mileage compensation)
* Proficiency in word processing and other computer functions.
* Demonstrated professional communication and organizational skills.
* Flexibility to work some evenings and weekends on an as needed basis.
Personal Characteristics:
* Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
* Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
* Ability to function under pressure in a fast-paced human service environment.
* Ability to be flexible, open and responsive to ongoing industry changes.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care, Mental Health Care, and Non-profit Organizations
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