Job Description
We are seeking an enthusiastic and customer‑focused Internal Sales Executive to join our dynamic team in Oxford, United Kingdom. In this role, you will manage existing customer accounts, develop new business opportunities, and provide exceptional sales service to meet branch targets.
Responsibilities
* Serve as the primary point of contact for key account clients, building strong relationships and understanding their unique requirements.
* Proactively manage a live portfolio of current customers whilst identifying and developing new profitable accounts.
* Provide excellent customer service via telephone, email, and face‑to‑face interactions to drive customer loyalty.
* Collaborate with the wider branch team to ensure timely completion of customer orders.
* Analyse market trends and customer needs to identify new business opportunities.
* Meet and exceed sales targets through effective account management and new business development.
* Maintain accurate customer records and sales data using CRM software.
* Support the branch team with trade counter duties and warehouse operations as needed.
* Continuously enhance product knowledge to become a subject matter expert for customers.
Qualifications
* Proven experience in a highly competitive, customer‑focused sales role.
* Demonstrated ability to meet and exceed sales targets.
* Excellent communication and interpersonal skills, with the ability to build rapport quickly.
* Strong negotiation skills and a talent for closing deals.
* Proficiency in CRM software and Microsoft Office suite.
* Analytical mindset with the ability to identify business opportunities.
* Self‑motivated with a proactive approach to developing new business.
* Excellent time management and organisational skills.
* Ability to work efficiently under pressure and adapt to changing priorities.
* Customer‑centric approach with a passion for delivering exceptional service.
* Basic understanding of the industry and relevant products (specific knowledge can be developed on the job).
* A flexible and collaborative attitude, willing to support various branch operations.
Benefits
* Contributory pension scheme and life assurance.
* Performance‑related bonus scheme.
* Time off: 33 days annual leave (including bank holidays, increasing throughout the years). Holiday buy/sell available.
* Extensive learning opportunities from day one.
* Free virtual GP service, Healthy Mind Champions, and more.
* Staff discounts, exclusive holiday offers and free financial support and education.
All your information will be kept confidential according to EEO guidelines.
We welcome people from different backgrounds, experiences, and perspectives.
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