The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
Talent Development Team of the Year
Beauty & Fitness Assistant
Department: Beauty & Fitness
Inspired & supported by: Beauty & Fitness Operations Leader
Salary: £30,614 (including service charge)
Your purpose will be: To be responsible for exceeding member expectations on a day to day basis, whilst ensuring that the Fitness Areas and Activities are promoted and run effectively. By ensuring the smooth operation of our fitness facility, you will contribute significantly to the overall success of our establishment and the satisfaction of our guests.
Ensuring the Fitness areas and equipment are maintained and presented as laid out in the Brand Standards
Assisting the Senior Receptionist and Beauty & Fitness Manager in maintaining the highest standards of professionalism in all aspects of operations
Overseeing the day-to-day running of all fitness-related activities, ensuring the smooth functioning of our facility.
Upholding high standards of cleanliness and maintenance for all gym equipment and ensuring the professional presentation of our colleagues.
Continuous Development: Engaging in ongoing training and self-development to stay abreast of industry trends and best practices.
Facilitating fitness and therapy bookings efficiently, ensuring optimal utilization of our resources.
Handling complaints with professionalism and addressing them promptly to maintain a positive customer experience.
Managing miscellaneous administrative tasks such as providing relevant information, operating the switchboard, answering queries, controlling float, completing administration query forms, and accurately recording income receipts.
Previous experience in a luxury environment or day spa
Flexibility to work shifts and weekends
Competitive salary, pension, and life assurance
~31–33 days of holiday (including public holidays)
~ Exclusive discounts:
~ Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
~50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
~20% off at other Gordon Ramsay restaurants and Restaurant 1890
~ Free stay at The Savoy after probation
~ Colleague restaurant, interfaith prayer room and wellness room
~ Gym access, cycle-to-work scheme and Virgin Active membership discount
~ Season ticket loan for commuting
~ Employee assistance program
~ English classes, optician reimbursements, and local discounts for F&B and retail