About the job
Location: London Heathrow Airport & /OR London Luton Airport
Role Overview
The Business Development Manager will drive growth and expand market presence for a time-critical transport and logistics specialist, leveraging a strong client network and expertise across Air, Road, Sea, Special Transport, and Customs Services. This role requires a results-driven professional with a proven track record in multimodal freight solutions, capable of delivering tailored offerings for complex cargo requirements.
Key Responsibilities
• Develop and implement business development strategies to achieve ambitious sales targets across air, road, sea, and special transport services.
• Identify, pursue, and secure new business opportunities, particularly in specialised sectors such as hazardous, military, project, and Ro-Ro cargo.
• Build, maintain, and expand strong relationships with existing and prospective clients, leveraging an established network to generate leads and close deals.
• Prepare and present compelling proposals tailored to client needs, including charter, OBC, NFO, general cargo, dedicated vehicles, part/co-loads, FCL/LCL, IMDG, and customs services.
• Conduct market analysis to identify trends, competitor activities, and emerging opportunities within the transport and logistics industry.
• Oversee contract negotiations, pricing agreements, and service-level agreements to ensure competitive advantage and profitability.
• Collaborate closely with operations, procurement, and finance teams to ensure seamless service delivery and customer satisfaction.
• Stay current on regulatory changes, global trade policies, and industry best practices, especially for hazardous and special cargo.
• Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and market positioning.
Service Specialities
• Air Service: Charter, On-Board Courier (OBC), Next Flight Out (NFO), General Cargo
• Road Service: Dedicated Vehicle, Part & Co-loads, Regular & Courier
• Customs Service: Import and export formalities
Required Experience & Qualifications
• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• Minimum 5 years’ experience in business development within the transport and logistics sector, focusing on multimodal freight solutions.
• Demonstrated success in new business acquisition, account management, and strategic solution selling, especially for specialised and high-value cargo.
• Strong negotiation, communication, and presentation skills; proven ability to close complex deals and manage long-term client relationships.
• Proficiency in CRM systems, Microsoft Office Suite, and relevant logistics software.
• In-depth knowledge of customs procedures, hazardous cargo regulations, and international trade compliance.
Desirable Attributes
• Established network of clients and industry contacts within the transport and logistics sector.
• Analytical mindset with the ability to identify opportunities, assess risks, and craft innovative solutions.
• Strong commercial acumen and a customer-focused approach to service delivery.
Compensation & Benefits
• Competitive base salary with performance-based bonus scheme.
• Office-based role, working from Luton and Heathrow locations