Hire Desk Manager Location – Bilston Salary – Competitive Job type – Fulltime, Permanent We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders. We are currently looking for an Hire Desk Manager in the Bilston area to support our growing Hire Desk Sales Team, this is a fantastic role which will allow the successful candidate to up skill and develop through the company, you will find more details below. Bennefits A competitive basic salary Company annual bonus scheme Health & wellbeing benefits A fantastic pension scheme Key Responsibilities Lead, motivate, develop, appraise and motivate Hire staff, Drivers and Cleaners to achieve a high performing team Manage and monitor transport activities within the depot to ensure the most efficient and cost effective use of company vehicles and/or external hauliers Manage hire desk activities within the depot and improve customer service by reducing Non Conformance Reports (NCRs) Comply with Health and Safety requirements and ensure compliance within the depot Assist the General Manager to manage and monitor stock levels and implement initiatives to ensure accurate recording of stock levels to ensure the depot remains operational What You Need GCSE level of education At least 24 months customer service and selling experience Attention to Detail Problem solving, Active listening IT literate If you are interested in this position please click apply.