Job overview
An exciting new opportunity has arisen for a registered Pharmacy Technician to join Fortuneswell Pharmacy as the Dispensary Manager.
Fortuneswell Pharmacy is a wholly owned subsidiary Outpatient Pharmacy located in next to the Fortuneswell Chemotherapy Unit at Dorset County Hospital. For the last 7 years, our service has supplied of medicines to patients and pharmaceutical advice to haematology and oncology outpatients and healthcare professionals. We have recently undergone a major refurbishment programme, and are looking to extend the high level of service offered to the rest of Dorset County Hospital’s outpatients. We also provide a home delivery service to patients all over Dorset.
Salary negotiable dependent upon experience, and will include an annual performance reflated bonus.
We are a people centered business, where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining Fortuneswell Pharmacy means becoming part of a team of dedicated staff who are committed to leading the way through clinical excellence and great customer care.
Fortuneswell pharmacy operates as a separate company to Dorset County Hospital NHS Foundation Trust.
Main duties of the job
We are looking for an enthusiastic and highly motivated pharmacy technician, interested in overseeing the day-to-day management and ongoing development of the outpatient dispensing service at Fortuneswell Pharmacy.
The post holder will be responsible for managing a high-quality dispensary to ensure a safe and efficient service. They will be responsible for managing the workflow, and ensuring that the necessary policies and procedures are in place and adhered to.
You will also have the opportunity to be actively involved in, and take a lead on, quality improvement and service development.
It is also expected that you will be able to undertake final accuracy checking of dispensed medication as an ACPT.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
UKVI Sponsorship: This role may be available for sponsorship under the Skilled Worker visa route, as defined by UK Visas and Immigration (UKVI). Sponsorship will be determined based on your current situation and on a case-by-case basis.
Detailed job description and main responsibilities
* To manage a high-quality dispensary to ensure a safe, accurate and efficient service making best use of staff skills and resource.
* To contribute to the management and development of the outpatient pharmacy service by promoting innovation and streamlined working practices and implementing agreed changes.
* To manage the dispensary processes and workflow, co-ordinating with other pharmacy staff to meet the needs of the service, both clinically and operationally.
* To monitor dispensary performance using the Prescription Tracking System and directing workflow as necessary to ensure compliance with agreed targets.
* To develop dispensary services and implement change when necessary.
* To co-ordinate and provide training to other members of the pharmacy team as appropriate.
* To ensure training records of all staff are kept up to date.
* To ensure good working practices and procedures are in place, adhered to and regularly updated to reflect current work practice, legislation and local policy.
* To assist in the control, supply and denaturing of Controlled Drugs.
To develop a programme of Accuracy Checking for Dispensing Assistants.
* To ensure appropriate stock control and records are maintained.
To receive and issue work and handle prescription payments according to SOPs.
* Investigate and resolve customer complaints and enquiries.
* Monitor and investigate dispensing errors and near miss data to identify trends and develop SOPs and staff training to prevent further errors.
* To be aware of current national issues regarding technician development and legislation.
* To participate in other duties appropriate to the grade at the request of the relevant manager.
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Person specification
Knowledge & Experience
Essential criteria
* Significant experience as a pharmacy technician at Band 5 or above
* Significant experience of working in and managing/supporting a Dispensary Environment.
* Experience of management and supervision of staff, including direction of work, prioritisation skills and feedback.
* In depth understanding of formulary and medicines management issues and the implications for dispensary services.
* Good knowledge of therapeutic drug use in clinical situations gained by continuing professional development.
* Comprehensive understanding on JAC Pharmacy Systems and the application for dispensing, stock management and electronic prescribing.
* Thorough understanding of the legislation, procedures and protocols surrounding Clinical Trials and Unlicensed Medicines.
* Comprehensive knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines including Controlled Drugs and Over-The-Conter sales.
* Comprehensive knowledge of Health and Safety issues and their implications for staff, including COSHH.
Education & Qualification
Essential criteria
* Level 3 qualification in Pharmacy Services or equivalent
* Registered Technician with GPhC
* Accredited Checking Pharmacy Technician (ACPT) status
* Practice Supervisor Qualification
* Level 3 Management certificate or equivalent leadership qualification
Skills & Abilities
Essential criteria
* Demonstrated ability to check prescriptions whilst working independently.
* Knowledge of the legal aspects of technician checking and the law relating to prescriptions.
* Good and broad understanding of pharmacy practice in order to support and advise over staff.
* Demonstrated ability to work methodically and accurately.
* Able to analyse and interpret prescriptions, identify problems and decide upon an appropriate course of action.
* Ability to work under minimum supervision.
* Demonstrated ability to work on own initiative, able to plan and organise straightforward activities, adjusting plans and priorities as necessary depending upon circumstances.
* Excellent spoken and written language English Language skills.
* Computer literacy and keyboard skills.
* Able to work flexibly within a team whilst having the ability to supervise, motivate and direct a team.
* Committed to continuing professional development.