Service Advisor –Stoke on trent - £30,000 + Bonus – Main Dealership
Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Stoke on trent
Role – Service Advisor
Location – Stoke on trent
Salary - £30,000 Basic Salary with a OTE of £40,000
The Service Advisor role comes with a competitive salary of £30,000 plus bonus with an excellent benefits package.
Company Benefits Scheme,
Company Pension,
Performance BonusKey Service Advisor Roles and Responsibilities:
Ensure customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on the in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoicesMinimum Service Advisor Requirements:
Experience in a similar role, as a Service Admin / Service Advisor or similar
An ability to sell additional products and services to customer
Experience in using commercial databases
Excellent communication skills and the ability to deliver outstanding customer service
The ability to manage multiple tasksService Advisor – Stoke on trent - £30,000 + Bonus – Main Dealership