We are looking for a Service Advisor to join our Heating Services team at Certas Energy, based in our Warrington office. This is a full-time position working 37.5 hours per week.
This role involves processing and retaining customers by delivering exceptional customer service. You will be responsible for maintaining all administrative processes and meeting deadlines.
Our Heating Services team provides complete boiler care packages across the UK. You will support routing and engineers, ensuring service visits are scheduled and planned efficiently to maximize productivity.
As a Heating Services Advisor at Certas Energy, you will have access to:
* Brand discounts through Certas group scheme
* Experience working for the UK's largest independent fuel distributor
* 25 days annual leave plus bank holidays (pro-rata)
* Annual leave buy and sell scheme
* Employee Assistance Programme, including physiotherapy and wellbeing services
* Experience in customer service or administration roles
* Ability to prioritize and organize workload
* Ability to match business resources to customer needs
Company Information
Certas Energy is the UK's leading independent distributor of fuels and lubricants, with over 130 depots, 900 tankers, 800 retail forecourts, and fuel cards accepted at over 2,000 sites. Our 2,300 colleagues ensure the delivery of high-quality fuel and services nationwide.
We are committed to innovative fuel supply and management services, aiming for a zero-emissions future. Our initiatives include offsetting carbon emissions and providing cleaner-burning fuels to reduce harmful emissions.
We prioritize safety and compliance through our Safety First and Doing the Right Thing initiatives. Our learning and development programmes support colleagues to grow in a dynamic environment, essential for our long-term success.
#J-18808-Ljbffr