Job Title: Secure Residential Support Worker
Salary: £32.068-£37,628 per annum (dependent on experience) + £30 per sleep-in shift (typically one per week)
Contract Type: Full-Time, Permanent
Location: Hailsham
Shifts: Rotational earlies and lates (including sleep-in duties)
About the Role: Do you thrive in emotionally intelligent, high-energy environments and want to make a lasting impact on young lives? We're looking for compassionate, resilient Secure Residential Support Workers to join a trauma-informed, highly structured children's residential care setting. You'll play a key role in creating a safe, enriching, and pro-social environment that empowers young people to overcome adversity and thrive.
Key Responsibilities
* Deliver safe, nurturing daily care for young people, promoting achievement and emotional wellbeing
* Work collaboratively as part of a dynamic care team, contributing to risk assessments, care planning, and child-specific support strategies
* Build trusted relationships through consistent boundaries, praise for positive behaviours, and challenge where appropriate
* Engage young people in activities including sports, games, enrichment, and vocational workshops
* Support health, hygiene, medication, and family contact in line with policies and procedures
* Attend incidents and manage behavioural challenges using trauma-informed and restorative practices
* Contribute to meetings, reports, case files and reflections as part of continuous quality improvement
* Participate in sleep-in shifts for continuity of care, with an additional payment per shift
* Foster a strong corporate parenting ethos and uphold high expectations and aspirations
Essential
Person Specification:
* Level 3 Diploma in Residential Childcare (or willingness to obtain)
* Strong communication, boundary-setting and conflict resolution skills
* Ability to remain calm under pressure and make safe, reasoned decisions
* Experience or confidence in managing risk and applying physical intervention where necessary
* Commitment to equality, safeguarding, and trauma-responsive care
* Technologically proficient (Microsoft 365, Teams, ClearCare or similar)
* Physically active and able to fully participate in energetic activities and interventions
Desirable
* Experience in a secure or residential care setting
* Knowledge of exploitation, gang involvement and self-harm risk management
* Familiarity with electronic case recording systems
* Ability to mentor new team members and model calm, best-practice responses
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