Customer Service Advisor Location: Reading Working Pattern: Full Time Duration: Temp ongoing, TBC Hourly Rate: £12.50 per hour Are you passionate about supporting people and creating a vibrant community? Our client is looking for a cheerful and organised Customer Service Advisor to join their dynamic team! This is an exciting opportunity to play a vital role in enhancing experiences and ensuring smooth operations within a residential scheme. Key Responsibilities: Be the friendly voice answering queries via phone, email, or in person. Handle inquiries from residents, parents, universities, and stakeholders. Respond promptly to feedback and concerns, making sure residents feel heard and valued. Log customer issues and channel them to management as needed. Manage the distribution of post and oversee the parcel pick-up system. Create and share vibrant signage for notice boards throughout the scheme. draught written correspondence at the request of the management team. Welcome visitors with a warm smile while performing front-of-house and reception duties. Assist with various front-of-house tasks as they arise. Verify returned licence acceptances and ensure all necessary documents are in place. Prepare arrival packs filled with essential information for new residents. Conduct room viewings with enthusiasm. Perform thorough room inspections before new residents move in. Attend to regular inspections of residents&#...