Role; Credit Controller Location: Ripon Salary: £28-30k As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level. Essential Duties for the Credit Controller: - Opening new accounts and responsible for the day-to-day management of your customer base. - Establish and maintain internal and external customer relationships at all levels in a calm and professional manner. - Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer's attention to obtain payment of due/overdue depts. - Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction. - Resolving queries both internally and externally around outstanding invoices. - Agree, negotiate, and enforce re-payment plans. - Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies. - Maintain customer records notifying the relevant department of changes required and logging and dealing with queries. - Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager. - Ensuring processes are followed as part of the collection requirements, account recon...