RIXO Monasterevin, County Kildare, Ireland
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RIXO Monasterevin, County Kildare, Ireland
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About RIXO
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.
Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the contemporary market with feminine shapes and high-quality materials from every day to Occasion wear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality, or time of day.
About The Role
RIXO is opening in Kildare Village this Spring and is seeking customer-focused Senior Sales Assistants. In this role, you will maximize sales and profitability through in-depth product knowledge and attentive customer service. You will also coach and develop the team to achieve their full potential in sales and service.
Responsibilities
* Key Holder responsibilities for opening and closing the store, ensuring safety and security.
* Deliver exceptional customer service to exceed expectations and drive sales.
* Maintain knowledge of all collections, products, and launches; confidently cross-sell.
* Promote in-store services and identify opportunities to increase sales.
* Process transactions efficiently, including refunds, ensuring a smooth shopping experience.
* Handle customer queries and complaints professionally, turning dissatisfaction into loyalty.
* Follow fashion trends via social media and share insights with customers.
* Build and maintain a loyal customer base through relationship-building.
* Maximize sales opportunities and coach colleagues to do the same.
* Understand store performance metrics and contribute to achieving targets.
* Coach team members on product knowledge, sales, and customer service best practices.
* Foster a positive team environment, encouraging collaboration.
* Lead with integrity and set high performance standards.
* Support new staff development and training.
* Stay informed about stock ranges, product features, and availability.
* Ensure visual merchandising standards are maintained.
* Keep the store floor and stockrooms organized and clean.
About You
* Passionate about the RIXO brand and retail growth.
* Inspiring leader and hardworking team player.
* Confident communicator, both written and verbal.
* Stylish and able to make customers feel great.
* Honest, trustworthy, and dependable.
Your Experience
* Excellent communication and interpersonal skills.
* Interest and knowledge in fashion and trends.
* Proven sales and customer service record.
* Technologically literate, with good web knowledge.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Apparel & Fashion
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