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Compliance administrator

Letchworth Garden City
Settle
Compliance administrator
Posted: 8 October
Offer description

Overview

We are looking for a Compliance Administrator to work as part of a team to provide administrative support to the Compliance, Investment and Asset contract managers. You will support the contract managers in delivering the service / works they oversee to ensure that contracts run efficiently.

Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey. As we remain committed to delivering exceptional service to our residents, there\'s never been a better time to join our team. At Settle, our colleagues live our values every day, creating a collaborative, kind, trusted, inclusive, committed, and proud community. Our diverse and growing team prides itself on offering tailored support for both residents and each other, driven by continuous feedback. We are dedicated to creating an inclusive and diverse culture where everyone feels confident and supported to be their true selves. At Settle, colleagues love their work because they make a meaningful difference every day. Our friendly culture creates an environment where everyone can thrive. If you\'re looking for a place where your contributions are valued and you can truly grow, Settle is the perfect place for you.

Making it happen!


Responsibilities

* Assist with all contract administration functions of the allocated contracts including initial contract setup stage i.e. preparation of work orders
* Liaise with residents, contractors, and other Settle departments including leasehold and finance teams
* Deal with customer queries and ensure responses are provided within the desired timescale
* Assist in the contractor payment process to ensure invoices are paid in accordance with the terms of the contract
* Work as part of the project team to deliver contracts to time, cost and quality
* Provide cover as required for contract meetings and where requested take, prepare and issue minutes
* Assist with preparing fobs and maintaining the door entry system
* Assist in any review or refinement of the in-house contract management processes as deemed necessary
* Accurately input and maintain data
* Carry out any other reasonable duties to deliver great service


We Are Looking For Someone Who Has

A basic must!

* Ability to work as part of a team
* Familiarity with working with computers including use of Word and Excel
* Experience of general administration duties including raising purchase orders
* Using MS Word, Excel, email and familiar with IT systems

Able to:

* Prioritise own work and meet deadlines
* Work methodically with attention to detail
* Work accurately with figures
* Problem solve with a common sense approach
* Multi task and prioritise work demands in a fast paced environment; input data accurately using fast keyboarding skills

For added brilliance!

* Flexible to meet the needs of the organisation
* Committed to the organisation’s standards
* Have experience of processing invoices
* Have knowledge of compliance servicing cycles


Benefits

* Annual salary: £29,281.04
* Flexible working: hybrid and flexible options available (role-dependent)
* Generous leave: 27 days of annual leave, increasing to 32 days with length of service
* Family leave: enhanced maternity, paternity, and adoption leave
* Pension contributions: up to 10% from Settle
* Healthcare cash plan: for your health and wellness
* Flexible benefits: cash towards your health and wellbeing
* Development: excellent personal and professional growth opportunities
* Fresh fruit Mondays: healthy snacks
* Colleague-led campaigns and celebrations: wellbeing weeks and charity bake sales
* Volunteering days: 2 paid days to give back to communities
* Secure parking: free onsite parking and bike sheds
* Local discounts: perks from community partners
* Mental health support: counselling sessions and mental health resources
* Feedback commitment: we listen to our colleagues and take action
* Shower facilities: for cyclists or gym-goers
* Early finish Friday: kickstart to the weekend

We are committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.


Our Future

We are pleased to announce that Settle and Paradigm Housing Group have agreed to merge to form a new organisation operating primarily across Buckinghamshire, Hertfordshire and Bedfordshire. The target completion date for the legal merger is 27 October 2025.


Our Commitment

Our culture is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, reflecting the diversity of today\'s society. We encourage applicants from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, LGBTQ+ community members and people from global majority communities.


Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and will endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.

Due to the nature of some roles involving work with vulnerable members of society, this post may be subject to a Basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing date: 8th October


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Finance and Sales


Industries

* Non-profit Organizations

Referrals increase your chances of interviewing at Settle by 2x

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