We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role is telephone/inbound call focused, in addition to administration, email and data entry duties.
This is a full-time position with an immediate start available. Working hours are Monday to Friday, (Apply online only).
It is an ongoing, full-time role with the possibility of permanency.
Duties and Responsibilities
* Handling customer queries by telephone as well as emails and portals.
* Data entry and updating the work log.
* Managing bookings and responding to email queries.
* All other administrational tasks as required.
Candidate Specification
* Confident, clear telephone manner with excellent communication and interpersonal skills.
* Excellent data entry and computer skills.
* Attention to detail.
* Confidence to work well in a fast-paced environment.
Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided