Job Title: Senior Sales, Marketing & Events Officer Reports to: Chief Operating Officer Job Purpose As Senior Sales, Marketing & Events Officer you will be proactive in generating both new and repeat business and handle a variety of event enquiries ranging from professional meetings to private functions, conferences and weddings. Direct Reports: N/A Location: Gregynog Hall Working Hours: 35 Hours per week Contract Type: Permanent Responsibilities The Senior Sales, Marketing and Events Officer is a key member of the Gregynog team. Responsible for generating income for Gregynog, the Senior Sales, Marketing & Events Officer will make a valuable contribution to the charity by driving sales, developing our networks, and building relationships with the clients, companies and artists who use our meeting, event, office, theatre and rehearsal spaces. Every week we welcome a range of clients including commercial and subsidised theatre companies; film, TV and media companies; conference and event organisers, and community and not-for-profit groups. This is a great opportunity for an organised and proactive individual to join a busy working venue, assisting with enquiries and bookings, and the planning and management of events up to and on the day. Act as first point of contact for Sales and Marketing, responding to all incoming calls and emails in a clear accurate and professional manner Provide client quotes and manage bookings for rooms ensuring clients are dealt with promptly and professionally. Give venue tours to potential hirers, answering their queries and upselling the venue and its associated in-house services. Build relationships with new and existing clients in order to obtain repeat business and maximise sales opportunities Create and maintain a database of enquirers, pulling reports and analysis as needed. Manage all accommodation, bedroom bookings and enquiries Manage holiday rental bookings and enquiries Event planning & Delivery Liaise with Chief Operating Officer and Front of House Manager to establish operational requirements of each event, including furniture, technical services, equipment, catering and staffing. Ensure all booking information and requirements are updated on Rezlynx Complete event briefing forms in advance of a hire or event. Ensure Risk Assessment Forms are completed where necessary. Assist in planning and running events. Where necessary provide on-the-ground event support Administration Work with the Finance team to raise invoices and manage deposits and payments Support the Operational and Financial Teams with reports, reconciliations and debtors Develop and maintain mailing lists in line with GDPR To deal with general enquiries from the public Deal with existing Membership Database, until they expire. Also deal with new Annual Car Parking Pass subscriptions. To answer telephone calls To provide general clerical assistance Person Specification Qualifications Essential Knowledge of Microsoft Office Knowledge of Event Booking System Software Desirable Knowledge of Rezlynx Booking System Skills, Knowledge & Experience Essential Experience in a Sales & Marketing environment Excellent Organisational Skills Attention to detail Flexible Can do attitude Desirable The ability to speak Welsh Clean full driving licence? YES