Property Services Supervisor (Energy) Full Time ¦ Property Services ¦ £38,613 per annum Are you passionate about improving homes, driving energy efficiency, and leading teams to deliver outstanding customer-focused services? Do you thrive in a role where no two days are the same — and where your work genuinely makes a difference to people, communities, and the environment? If so, this could be the perfect opportunity for you! Make a real impact for customers, communities, and energy efficiency ⭐ Why Join Ocean Housing? At Ocean Housing, we’re committed to providing safe, comfortable, energy-efficient homes for our tenants. As part of our Property Services team, you’ll play a central role in shaping the future of our housing stock and delivering high-quality services that positively impact thousands of lives across the region. You’ll join a supportive team that values collaboration, innovation, and continuous improvement. We encourage fresh ideas, reward initiative, and give you the space to grow and thrive. About the Role As our Property Services Supervisor (Energy), you’ll be at the forefront of delivering and coordinating a high-quality, efficient and value-for-money service. You'll supervise a team of multi-skilled trades professionals while helping to drive up standards across energy efficiency, compliance, retrofit projects, and property improvements. In this exciting role, you will: Supervise and motivate an operational team to deliver repairs, servicing, renewals and energy retrofit works. Ensure projects are completed on time, to specification and to the highest quality. Support the planning and scheduling of works across multiple trade disciplines. Monitor compliance, safety, documentation and quality of energy retrofit installations. Produce EPCs and support energy efficiency initiatives across the organisation. Act as the first point of contact for problem-solving, providing guidance, solutions and support. Build strong relationships with tenants, contractors, partners and colleagues. Drive a culture of “right first time” service delivery. What We’re Looking For You’ll be someone who: Has significant experience in property maintenance, building work or energy retrofit projects. Is confident supervising and motivating staff to deliver high performance. Enjoys problem-solving, improving processes, and delivering great customer service. Has a good understanding of trade disciplines, health and safety responsibilities, and value-for-money principles. Communicates clearly, confidently and professionally at all levels. Is proactive, organised, adaptable and resilient — especially when challenges arise. Is passionate about improving energy performance and supporting sustainability goals. Relevant qualifications — particularly in a building trade, energy assessment or electrical compliance — are welcomed, but we’re equally interested in your experience, potential and commitment to learning. Why You’ll Love Working Here A friendly, supportive team environment Opportunities for development, training and progression A role where you can directly improve homes, reduce carbon impact and support your local community The chance to be part of an organisation that genuinely cares about people What are our benefits? We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits: 27 days holiday bank holidays Professional membership fees paid Company sick pay scheme Workplace pension with death in service benefit Home office work payment Medicash health plan (including dental & optical) Cycle to work scheme Rewards & recognition programme On-site parking Employee assistance programme Family-friendly policies Key Dates: Closing Date: Thursday 19th March at Midnight Ready to Apply? If you're enthusiastic, organised and passionate about delivering excellent customer service, we’d love to hear from you. Apply today and help us create warmer, more efficient homes for our customers. Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon! Ready to Make a Difference? If you’re excited about leading teams, improving energy efficiency and delivering excellent customer experiences, we want to hear from you! Apply today and help us build better, greener homes for the future. The Company Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement “To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. Benefits Family friendly Committed to Training and Developing our Employees Cycle to Work Values Honest, Enthusiastic and Always Positive Passionate about Customer Service Quality and Value in all we do Innovative, Ambitious and Brave for the future of our Business, Customers and Communities Gallery Previous Next 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub “This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!” Documents