Front of House Manager – Luxury Country House Hotel, South West England £40,000 per annum
Package:
* Role: Front of House Manager
* Location: South West England
* Salary: £40,000 per annum + service charge/tronc
* Contract: Full-time, 5 days out of 7, including evenings and weekends as required
We’re working with a luxury country house hotel in the South West of England to appoint a Front of House Manager to lead their guest-facing operations. This is a hands-on leadership role overseeing reception, duty management and nights, ensuring a seamless experience from pre-arrival through to departure.
The Role:
* Lead, support and develop the reception, duty and night teams
* Oversee the full guest journey, ensuring warm, professional and efficient service
* Manage day-to-day front office operations, standards and procedures
* Work closely with the senior management team to drive service, efficiency and consistency
* Support with scheduling, training, reviews and ongoing team development
* Act as a visible duty manager presence across the hotel when required
About You:
* Currently a Head of Department or strong Assistant Front of House Manager ready to step up
* Experience within quality hotels, ideally luxury or boutique
* A natural people leader – calm, confident and approachable
* Highly organised, with strong time-management and communication skills
* Comfortable working across reception, duty management and night operations
* Tech-savvy with experience of hotel PMS (Opera or similar an advantage)
This is an excellent opportunity for an ambitious Front of House leader to take on a key role within a highly regarded, guest-focused property.