Salary: £29,000 - 55,000 per year Requirements: Vendor certification of VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade beneficial McAfee SIEM Security - Security Information Events Management knowledge IT / ICT further education Responsibilities: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, and Cisco and Dell server hosts while maintaining system operation Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team Address TPCMS issues either by resolving the issue or assigning to internal staff or external providers to resolution Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided to the customer Ensure all Service Level Agreement targets are exceeded Support the transition of the TPCMS service to other parties by aiding the development and training needs of candidates Technologies: Cisco ICT Support LAN Security VMware Windows More: At Telent, we are focused and enterprising, dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. We are committed to creating an inclusive culture that respects and values diversity while nurturing the talent that contributes to our continued growth. We offer a role as a Technical Support Engineer in Warwick with a rotational shift schedule of 4 on and 4 off, covering 7 days a week. Our benefits include generous holiday options, a company pension scheme, family-friendly policies, occupational health support, and discounts on various services through the Telent Reward scheme. last updated 9 week of 2026