Our client, a leading freight forwarding company, is seeking an experienced Import Coordinator to join their dynamic operations team. The role: Managing import shipments (air & sea) from booking through to delivery Liaising with customers and overseas agents, building trusted relationships Handling customs entries, documentation, and compliance requirements Monitoring carrier performance and UK arrivals to meet customer expectations Preparing accurate invoicing and maintaining commercial awareness The ideal candidate will have: Previous experience in freight forwarding/import operations Strong knowledge of customs procedures & shipping documentation Excellent organisational and communication skills A proactive, customer-focused approach Monday to Friday 9.00-17.30pm