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Community care officer

Boston
NHS
Community care officer
Posted: 6 October
Offer description

Overview

Job summary: 30 hours per week with 15% Attraction & Retention Payment (secured until March 2026).

Are you someone who enjoys working with people, solving problems, and making a real difference to lives every day? Do you want to join a team that works hard, supports each other, and finds time for a laugh along the way?

If that sounds like you, wed love you to join our Adult Care & Community Wellbeing team at Pilgrim Boston Hospital.


About the team

We’re a close‑knit, friendly group of Social Workers, Community Care Officers, and health colleagues who work together to support patients and families during hospital stays and beyond. We know hospital life can feel fast‑paced, but in our team you’ll always find support, encouragement, and a good sense of humour to get us through the busy days.

We don’t just work alongside each other; we really work as a team. We share ideas, celebrate wins (big and small), and believe that kindness and collaboration are just as important as professional skills.


Main duties of the job

What you’ll do

* Work with people and families to understand their needs, strengths and goals.
* Develop care plans and solutions that promote independence and safety.
* Work closely with Social Workers, therapists, housing and health colleagues to get the best outcomes.
* Be part of a team that makes sure patients leave hospital with the right support in place.

Join us for:

* A 15% Attraction & Retention Bonus secured until March 2026, in recognition of the value you bring.
* A supportive hospital team.
* Opportunities to learn, grow, and develop your skills with ongoing training.
* The chance to work in a role that’s challenging, rewarding, and makes a genuine difference.
* A team that works hard but also knows the importance of good coffee, cake, and celebrating each others’ successes.


About you

We’re looking for someone who:

* Brings compassion, communication skills, and common sense in equal measure.
* Has experience of supporting people in a way that promotes independence.
* Can work well under pressure while keeping the person at the heart of everything.
* Wants to be part of a team that values people as much as outcomes.


About us

Lincolnshire County Council is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.

We will view you as an integral member of our community and recognise that your well‑being is paramount. To show our appreciation, we’ve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work‑life balance.

From health benefits and retirement plans, we strive to provide a package that supports well‑being and financial stability and that meets the diverse needs of our workforce.

We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employees and the people of Lincolnshire.

People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through everyday tasks, hands‑on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.


Details

Date posted: 18 September 2025

Pay scheme: Other

Salary: £26,078 to £28,330 a year + 15% Attraction and Retention Payment (until March 2026)

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: F0067-LCC-1325

Job location: Pilgrim Hospital, Sibsey Road, Boston, Lincolnshire, PE21 9QS


Job responsibilities

To work within the policies and practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.

Hold and manage a caseload of service users with a higher level of need, including identification of people and provision of information and advice. This includes potential for complex response assessment, commissioning follow‑on care, monitoring and review, amending as required, and operating within budget frameworks set by the Directorate and managed by the Lead Practitioner.

Provide support to Qualified Social Workers / therapists / nurses as required in line with the service roles and responsibilities.

Contribute, co‑operate and work in partnership with other agencies to ensure people are safe and protected and to maximise outcomes for people.

Provide a range of equipment, arrange minor adaptation work and teach techniques to overcome effects of disability on independent living where appropriate.

Understand the value and usefulness of performance information and use data to monitor service user progress and the team’s overall performance.

Represent the Directorate at multi‑agency meetings when appropriate. Share written/verbal information with internal and external parties in line with Directorate policies and procedures and legal requirements.

Undertake assessment of needs including non‑social care requirements such as health care or housing to enable planning, design and recording of care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.

Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/families.

Work as a team member within a multi‑disciplinary context and develop professional working relationships with Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.


Qualifications

Essential

* Good standard of general education with a minimum of 4 GCSE passes at Grade C or above, including English and Maths

Experience

* Experience of work with families and networks to support people to achieve their identified outcomes.
* Experience of working in partnership with other agencies and professionals effectively.

Desirable

* Experience of working in a strengths based practice model to promote independence.
* Experience of identifying needs and tailoring care and support to address needs.

Knowledge

* Knowledge of legislation relevant to the provision of health and social care.
* Understanding of risk and the experience of developing solutions to manage identified risks.
* Ability to manage conflicting priorities under guidance.
* Understanding need for confidentiality.
* Understanding of rights of service users and carers.
* Good interpersonal and communication skills.
* Knowledge of the resources and responsibilities of other agencies; knowledge of financial assessment and charging processes.
* Knowledge of welfare benefits.


Other

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details

Employer: Lincolnshire County Council

Address: Pilgrim Hospital, Sibsey Road, Boston, Lincolnshire, PE21 9QS

Employer’s website: (opens in a new tab)

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