Suffolk County Council in Stowmarket is seeking a Complaints and Feedback Officer for the Customer Experience team. This role involves capturing and processing customer feedback and complaints, promoting a culture of resolution and service improvement. Candidates should have strong data analysis and communication skills. A comprehensive benefits package is offered, alongside flexible working arrangements. The position is permanent, full-time, with an annual salary range of £37,280 - £44,075. Closing date for applications is 21 May 2026.
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