The Company:
An exciting opportunity has arisen for a Merchandiser to join a market leader working with some of the biggest names in the UK retail and contractor sector – this is a temporary contract role, min 6 months. The Temporary Merchandiser will support the end-to-end product lifecycle across new product launches, packaging, shipping, and sustainability initiatives. This role ensures accurate product setup, timely launches, and efficient coordination with suppliers, customers, and internal teams.
Flexible hybrid home working, 2 days in the office, 3 WFH
Early Friday finish
Key Responsibilities
1. Product Launch & Setup - Set up new products within internal systems (e.g. Epicor/MDM)
Create and manage pack specifications. Coordinate soft and hard proof approvals
Manage photography samples and image formatting. Ensure all products are launch-ready and meet deadlines
2. Merchandising & System Management - Maintain and update product data across systems (MDM, customer portals). Manage pricing updates and product changes. Support new season product setup
3. Packaging & Sustainability- Collate and maintain packaging data. Support transition to sustainable packaging solutions. Track and update sustainability compliance (e.g. BCI credits, FSC, OPRL)
Ensure packaging information is accurate across systems and websites. Attend customer packaging and sustainability meetings
4. Shipping & Logistics- Manage container builds and bookings. Coordinate freight rates and shipping schedules. Update container information in systems (e.g. Epicor). Review shipping documentation and resolve discrepancies. Produce consolidation and shipping reports. Liaise with freight forwarders and shipping agents
5. Supplier & Customer Coordination- Work closely with suppliers' National accounts on sampling, orders, and stock reports. Handle ASN and dispatch queries. Maintain communication with customers on product and shipment updates. Support weekly and ad hoc reporting requirements
6. Reporting & Administration- Maintain trackers (launch, containers, costs, sustainability). Review and resolve invoice discrepancies with accounts. Support compliance and general product queries
Manage returns and RMAs where required
7. Meetings & Stakeholder Management- Attend regular internal and customer meetings (weekly, monthly, ad hoc). Provide updates on product launches, shipments, and sustainability progress
Collaborate with cross-functional teams including design, QC, logistics, and accounts
Key Skills & Experience
Previous experience in merchandising, supply chain, or product coordination
Strong organisational and multitasking skills
High attention to detail and accuracy
Experience with systems such as Epicor/MDM (desirable)
Confident working with suppliers and customers
Strong Excel and reporting skills